Contact Us
Any time for any reason; we are here to listen and help.
Change of address
Members are responsible for updating their profiles, a change in billing or shipping address, or correction to existing address information in our files.
Lost package
If your package does not arrive within 21 days of the ship date, we will investigate, help locate it, and/or resend if necessary.
Refund policy
Knitspot will issue a full refund up to July 1st, providing the spot can be filled from the waitlist. All refunds/exchanges will be subject to a processing fee of $50. Refunds will not be issued after the club shipments begin on July 7, 2016.
Thanks so much and happy clubbing! Make sure to join Ravelry Clubhouse.